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Council 21 - Washington DC

About Council 21

Representing United Airlines Flight Attendants based at DCA. Local CWA #22021

Company Announces Additional Options to Mitigate Overages (Mar 30, 2020)

Council Office


Jill Collins

LEC President


Michael Simpson

LEC Vice President

Brie Vargas

LEC Secretary

Lois Breece

Council Representative


Karen Augustus

Council Representative


Chip Lowe

Council Representative

Meeting Minutes







Company Announces Additional Options to Mitigate Overages (Mar 30, 2020)

In this edition:


  • Letter from Council 21 President
  • White Flag Day Declared for tomorrow, Mar 31
  • Reserve Committee Reminders & Updates
  • Company announces Five-Month Special COLA
  • United Offers Enhanced Voluntary Separation Package

Dear Members of Council 21,

While we move into the Spring flying season we are experiencing a significant interruption to what we once knew as “normal.” Everyday there are changes to our personal and professional lives due to the COVID-19 crisis. One constant that remains the same is the work that Council 21 Officers and Volunteers are doing every day to ensure you receive the support and information you need.

As a Member of the MEC, I participate in daily conference calls with the MEC and receive updates from the Officers on the status of the company and the impact this pandemic has on our flying and the safety, health, and security of Flight Attendants. 

We look forward to our second Local Council Meeting of the year which will be held via teleconference only on April 22. Information on how to participate in the call will be provided shortly.

Fly Safe,

Jill Collins
Local Council 21, AFA-CWA


White Flag Day 31MARCH20
From Inflight Crew Scheduling

March, 31, 2020 is a designated White Flag Day effective 1830CST on March 30, 2020.  Flight attendants straight picking up a pairing from CCS OPEN TIME after the posting of this message for IAD and DEN based trips originating on this designated WHITE FLAG DAY can qualify for white flag compensation as provided in the Contract. White Flag trips can be picked up through the Electronic Bulletin Board. There is no need to contact Crew Scheduling to pick up a trip. You must be in position and operate the pairing or, if cancelled, be reassigned for pay protection. All out of base pick up rules apply. White Flag pay is for all hours flown and credited for the pairing.

Reserve Committee Reminders & Updates

• RSV Education Seminars Available:

With the entire International Purser population on Reserve and the highly unusual circumstances regarding the April line values, many Members are on Reserve status who have not sat Reserve under this current JCBA. We are pleased to provide several online education opportunities for any Members who would like to understand the RSV Assignment Process, including Preferencing, Ready Reserve Status, Order-of-Assignment, and other Reserve-specific issues, like Vacation and Pay.

Reserve Education Seminars will be available on the following dates/times:

-  Wed, Apr 1 @ 10:00 EDT

-  Tues, Apr 7 @ 14:00 EDT

-  Wed, Apr 8 @ 14:00 EDT

The Seminars are planned to be a maximum of 2 hours in length. Access is online-only via Zoom. 

You can RSVP for any session at this link: https://www.eventbrite.com/e/101593021462/

If you are unable to attend any of these sessions, please contact the Reserve Committee by email so that we can begin to arrange additional dates as needed: DCAReserve@unitedafa.org.

• Resources for Reserve Flight Attendants:

The most important resources for you as a Reserve Flight Attendant are available on the AFA MEC website and our JCBA Education Materials section of Flying Together. You will find many answers to your commonly asked questions about Reserve status as a United Flight Attendant and we encourage you to become familiar with them.

Visit the Reserve Resources section of the MEC Reserve Committee site: https://unitedafa.org/schedule/reserve/

Visit the Reserve section of the JCBA Education Materials page on One United:


• Contacting your Reserve Committee:

We’d like to take a quick moment to highlight the process for contacting your local Reserve Committee to ensure you receive the most accurate and timely response:

If you have an urgent issue during normal business hours (0900-1700 Mon-Fri),

              Call the Local AFA Office at (703) 260-0051.

If you have a non-urgent issue during normal business hours,

              Please email your request to DCAReserve@unitedafa.org. You can also request a callback through this email.

If you have an urgent issue after hours (after 1700 weekdays & all day on weekends),

              Call the after-hours line at (703) 260-0051, press prompt 2 for the RSV Volunteer Rep On-Call.

If you have an non-urgent issue after hours (after 1700 weekdays & all day on weekends),

Call the after-hours line at (703) 260-0051, press prompt 1 to leave a message to be returned by the next business day.


Email your request to DCAReserve@unitedafa.org. You can also request a callback through this email.

Our goal is to prioritize our committee volunteers to assist in the most urgent matters first, and your help by using the “Contact Guide” above will ensure we have the resources available to address urgent matters.

Your Reserve Committee Volunteers are here and ready to support you
and look forward to being available to you on a 24x7 basis throughout the month.

For any questions, comments or concerns about the Reserve Committee,
please email DCAReserve@unitedafa.org

Thank you from your Reserve Committee Volunteers.

Company announces Five-Month Special COLA

Inflight scheduling has determined that there is an opportunity to award five-month Special COLAs (Company Offered Leave of Absence) effective with the May 2020 bid month. The number of Special COLAs to be awarded has not yet been determined. 

All Flight Attendants who are projected to be active for the May 2020 Bid Month will be eligible to participate in the five month Special COLA program.   

Flight Attendants Awarded the March Three Month Special COLA and the April Two Month Special COLA who are interested in the May Five Month Special COLA will be eligible to participate and should submit a bid in CCS by the request deadline.

Timeline for Bidding & Awards          

Bids Open: Friday, March 27th, 2020
Bids Close:  Monday, April 6th at 8:00am CT
Awards Posted:  Before the May Bids Open 

Flight attendants interested in the one-month and five-month Special COLAs starting with the May schedule month should indicate their duration preference when submitting their request. May Special COLAs will be awarded first in priority before any Job Shares are awarded. Once awarded, Special COLAs cannot be rescinded. 

For COLA awarded during COVID-19, United will not contest your claim for unemployment.  In addition, United will provide any available helpful information to the state for purposes of your eligibility for unemployment, however, the ultimate decision rests with each state. 

Overlap Pairing From April Into May   Flight Attendants are responsible to fly the last trip of the April schedule, including overlapping pairings into May 2020.       

CQ CBT Trimester Training Effective December 1, 2019 and for the entire 2020 training year, CQ Computer Based Training (CBT) will be completed on a Trimester schedule throughout the training year.  CQ CBTs will no longer be required to be completed before attending CQ; instead they will need to be completed during three designated time periods.  All Flight Attendants on a COLA are expected to complete the trimester CBTs by the established deadlines 


United Offers Enhanced Voluntary Separation Package

Extraordinary steps have been taken, to date, to avoid the need to reduce employees through an involuntary furlough and many of us have made the sacrifice to take unpaid time away from work while those of us remaining have seen reduced line averages and changes to the development of our monthly flying schedule. All of this is presenting each of us with new challenges.

New restrictions are further reducing, even eliminating, demand for travel all of which suggests additional action may be required to reduce the employee population.

Starting last Thursday, March 26, and through April 10, 2020, any employee in the U.S., Guam or Puerto Rico can request a voluntary separation from the company and receive enhanced medical benefits and travel privileges through a program known as the 2020 Voluntary Separation Program.

Additional Information www.unitedafa.org. 

Scheduling Resources 
Interaction of Guarantee and 71-Hour Minimum (Section 4.C.)

Reminder for Temporary Measures Regarding Trip Cancellation Notifications

Safety Resources

Flight Attendant COVID-19 Exposure Self-Reporting

AFA Employee Assistance/Professional Standards is Here to Help

Council 21 Contact Information

Council 21 Officers and Volunteers are available to you 24/7 either by calling during LEC 21 Office hours (Office is Temporarily Closed due to Coronavirus). Please follow the following prompts to reach our Volunteers On Call.

Call 703 260 0051, then press

1      Non-immediate issues: Calls will be returned by next business day

2      Reserve ONLY-Urgent and Immediate Issues for Today/Tomorrow Operations

3      Urgent and Immediate Matters  

To email Council 21, please use afadca@unitedafa.org 

Contact the Reserve Committee by Text/Email:

In addition to being on call 24 hours a day for urgent and immediate Reserve issues, the Local Reserve Committee is now available by text message or email for non-urgent concerns or questions.  The Reserve Committee will make every attempt to respond to your inquiry within 48 hours.  

Council 21 Reserve Committee by Email - dcareserve@unitedafa.org

Note! We do not use or respond to united.com emails for Union business


Additional Council Information

The information below is maintained and updated by your Local Council.

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